– Visit the Microsoft password reset portal: Microsoft Password Reset

– Enter your NewSchool email address and click “Next.”

– Select “Forgot password.”

– Choose your preferred authentication method (phone number or personal email) for identity verification.

– Retrieve and enter the authentication code sent to your chosen method.

– Follow the prompts to create a new password.

Once your new password is set, you can access the Office 365 Homepage and the Student portal using your NewSchool email address and the updated password. Confirm the password change by logging into “Office.com” immediately.

NOTE:  While Office.com access is instant, some backend systems such as “Canvas” and the “Student Portal” may take up to an hour to synchronize after changes.

If you encounter any issues or require assistance, please feel free to reach out to our IT Support team via email at itsupport@newschoolarch.edu.