Elena Pacenti, PhD
Director, School of Design
Education: Masters degree in Architecture and Ph.D. in Industrial Design, Polytechnic University of Milan
Professional Background: Pacenti comes from Domus Academy in Milan, Italy, which is one of the top-ranked design schools in the world, bringing her professional and academic expertise in design-related fields. Pacenti previously directed the Design School at Domus Academy in Italy. She was director of the Domus Academy Research Center from 2002 through 2009, where she oversaw the development and coordination of design innovation research projects for the European Union and for government and private groups in Italy. In 2011, she established the Master in Service and Experience Design program at Domus Academy.
Research Interests: Throughout her career, she has developed research and projects in different areas of design innovation. Her research interest focuses on theory and practice of service and experience design, in particular about the interaction among human beings, service systems and built environments.
Design and Teaching Philosophies: Inspire and get inspired. The hallmark of a good designer and design thinker is the ability to see what doesn’t yet exist and making the vision come to life. Design is not only about problem solving but mostly about identifying opportunities: I want my students to become design thinkers and promoters of design as a culture of innovation.