Registrar FAQ

Frequently Asked Questions

Contact Information: registrar@newschoolarch.edu

Allen Mutchler, Registrar, 619-684-8827

Registration

1. Acourse I need to take is full. How can I register for this course?

You must appeal to the instructor to be added to a class that is full. Appeal forms are available on NewSchool website http://newschoolarch.edu/student-life/student-services/registrar/student-resources/ or in the Registrar’s Office Room M-216 in the Old Main Building. The program chair and the instructor of record must approve and sign the form. Return the completed form to the Registrar’s Office for processing.

2. How do I register for an independent study?

You must submit a completed request form to the Registrar’s Office. Forms are available here or in the Registrar’s Office Room M-216 in the Old Main Building. The program chair and the instructor must approve and sign the form. Return the completed form to the Registrar’s Office for processing. Please see policies regarding Directed Independent Studies in the NewSchool of Architecture and Design Academic Catalog

3. How many credit hours do I need to be registered for to be considered a full-time student?

A student must register for at least 12 credits each quarter to be full-time. This applies to all programs both undergraduate and graduate.

4. Why can’t I drop or add a course on the Web?

There are a number of reasons you may have trouble registering for courses on the Web. Students can drop and add course on the Web prior to the ninth day of the term. Beyond the add/drop period, students must complete a Late Course Addition Request form. You must submit a completed request form to the Registrar’s Office. Forms are available on at NewSchool Student Resources or in the Registrar’s Office Room M-216 in the Old Main Building. The program chair and the instructor must approve and sign the form. Return the completed form to the Registrar’s Office for processing. There are restrictions on some courses, such as prerequisites, co requisites, and graduate and undergraduate level restrictions that may prohibit your registration. Please refer to the catalog for course specific requirements Academic Catalogue. Students are also prohibited from registering for a course due to financial holds on their student accounts. Student should check with the Bursar’s Office to meet their financial obligations.

5. I need to withdraw from all my classes. How do I do this?

Students who wish to withdraw from a class or from the institution should make an appointment with a member the Academic Advising team. Students are encouraged to refer to the catalog for readmission requirements. You must submit a completed request form to the Registrar’s office. Forms are available on the NewSchool website or in the Registrar’s Office Room M-216 in the Old Main Building. Return the completed form to the Registrar’s Office for processing.

6. How do I know which classes I should take?

Students who need assistance determining the courses they need to take in order to matriculate toward graduation can make an appointment with an Academic Advisor for assistance. It is also advised students refer to the school catalog for specific program requirements.

Grades and Grading

1. Why there is a “W” on my transcript and what does that mean?

A grade of “W” means that a student has withdrawn from a course. The “W” counts toward time to completion of your program but does not affect your grade point average. Please refer to the catalog for more information on Satisfactory Academic Progress Policy.

2. If I take a class more than once, which grade counts?

The last repeated course grade counts towards grade point calculation. The original attempt(s) will count negatively against your successful completion rate. Please refer to the catalog for more information on Satisfactory Academic Progress Policy.

3. How do I appeal a grade?

Grade changes are processed by the Registrar’s Office by filing a completed grade change appeal form within one quarter of the received final grade. Student should refer to the school catalog for grade change appeal policy. You must submit a completed request form to the Registrar’s Office. Forms are available on the NewSchool website or in the Registrar’s Office Room M-216 in the Old Main Building. The program chair and the instructor must sign the form. The instructor or program chair must submit a completed request form to the Registrar’s Office. The Registrar’s Office notifies student via school email address when changes to their student records are complete. You will receive a copy of the completed request attached to the email.

4. What is an Incomplete (I) and how do I get one?

Incompletes are given when a student needs an extended period of time to complete course work due to circumstances beyond the student’s control. You must submit a completed request form to the Registrar’s Office. Forms are available on the NewSchool website or in the Registrar’s Office Room M-216 in the Old Main Building. The program chair and the instructor must approve and sign the form. Please refer to the catalog for more detailed information about incomplete grades.

Transcript

1. How do I order a transcript?

Transcript request must be submitted in writing by the student to the Registrar’s Office. The cost is $10 payable to the NewSchool through the Bursar’s Office. You must submit a completed request form to the Registrar’s office. Forms are available on the NewSchool website. Most requests are be processed within 2 business days.

2. How will transfer credits appear on my transcript?

Transfer credit appears as “TC” on the student transcript. Transfer credits are not applied to Cumulative Grade Point Average. If you have questions about your transfer credit, please contact the Admissions Office.

3. Can my transcripts be released if I have holds?

Generally transcripts cannot be released if a student has a hold. Please contact the Bursar’s Office to clear any financial obligations.

Student Records

1. How do I apply for graduation?

Students who believe they are eligible for graduation are encouraged to make an appointment with their Academic Advisor for a complete degree audit. Students should refer to the school catalog for a graduation policies and program requirements. In addition, to catalog requirements, a student must submit a completed Graduation Petition form and a completed Clearance form to the Registrar’s Office. Forms are available on the NewSchool website or in the Registrar’s Office Room M-216 in the Old Main Building.

2. I have a question about my diploma.

Diplomas are issued to students when all academic, financial, and catalog requirements have been met. Please refer to the catalog for details on graduation policy. Diplomas are mailed approximately four to six weeks following degree conferral providing all requirements have been met.

3. What should I do if study abroad credits do not appear correctly?

Requests for verification of enrollment are made through the Registrar’s Office. Student must complete an Enrollment Verification Request Form. Forms are available on the NewSchool website or in December 22, 2015.

4. I recently changed my name or address and need to
inform the university.

Students can update personal information on the student portal or by submitting a Demographic Information Change Request form. Forms are available on the NewSchool website or in the Registrar’s Office Room M-216 in the Old Main Building.

**All international students must see the Registrar within 10 days of an address change. Submitting an address change via the student portal is not sufficient to meet Visa requirements.**

Miscellaneous

1. I need proof that I’m a student so I can have my loans deferred. Who can help me?

Students who feel they are enrolled in a program that does not meet their educational goals should begin by making an appointment with an Academic Advisor. You must submit a Program Change Request form to the Admissions Office. Forms are available on the NewSchool website or in the Registrar’s Office Room M-216 in the Old Main Building. The program chair and the Academic Advisor, as well as, your Financial Aid Coordinator must sign the form. Please refer to the catalog for more detailed information about program changes.

2. I need to pay my bill.

A. Your bill can be paid by coming to the Business Office located in the financial aid area.
B. You can pay by phone with debit/credit card at 619-684-8763.
C. You can call toll-free at 877-747-2566 to speak with Jon Foster.
D. You can mail payment to school address: Attention Business Office. We accept checks, cash, debit cards, MasterCard, Visa, Discover, and American Express

3. I would like to change programs. What should I do?

Students who feel they are enrolled in a program that does not meet their educational goals should begin by making an appointment with an Academic Advisor. You must submit a completed request form to the Admissions Office. Forms are available on the NewSchool website under Student Life tab > Student Services > Registrar > Student Resources or in the Registrar’s Office. The program chair and the Academic Advisor, as well as, your Financial Aid Coordinator must sign the form. The Registrar’s Office notifies student via school email address when changes to their student records are complete. You will receive a copy of the completed request attached to the email. Please refer to the catalog for more detailed information about program changes.

4. How can I challenge a course?

A course challenge only applies to professional required courses. This policy is primarily for students who have professional competencies, but may/not have not taken an academic course in that subject area. You must submit a completed request form to the Registrar’s office. Forms are available on the NewSchool website or in the Registrar’s Office Room M-216 in the Old Main Building. The program chair and the instructor must approve and sign the form. This form must be submitted to the Registrar’s office by the instructor or Chair. The Registrar’s Office notifies student via school email address when changes to their student records are complete. Please refer to the school catalog for more detailed information Course Challenge policy and procedure.